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Description: The Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin for WordPress is vulnerable to Authentication Bypass leading to Administrator Account Takeover in all versions up to, and including, 1.4.52 via the `guest_ticket_login()` function and its `p` parameter. This is due to the site-wide AES-256-CBC encryption key being derived from only three two-digit `wp_rand(10, 99)` values and a Unix timestamp via `md5()` — yielding approximately 19.5 bits of entropy — combined with a deterministic IV derived from the password, no authentication tag on the ciphertext, and no capability check, nonce, or session validation on the publicly reachable `/sgnix/?p=<token>` endpoint. This makes it possible for authenticated attackers, with subscriber-level access and above, who can obtain a single legitimate guest ticket token as a known-plaintext oracle and bound the plugin activation timestamp, to exhaust the ~729,000-candidate keyspace entirely offline, recover the site-wide encryption key, and forge a self-consistent `{ticket_id, ticket_user}` token targeting any administrator-owned ticket. Submitting the forged token to the unprotected endpoint causes `wp_set_auth_cookie()` to be called for that administrator, granting the attacker full administrative access to the WordPress site.
The CVSS Base Score is a score from 0 to 10 that represents the intrinsic severity of a vulnerability. A higher score indicates greater severity.
Database CWE: v4.18
CWE-287: Improper Authentication ↗
When an actor claims to have a given identity, the product does not prove or insufficiently proves that the claim is correct.
Fonte: MITRE CWE
The EPSS (Exploit Prediction Scoring System) is a score from 0 to 1 that indicates the probability that a vulnerability will be exploited in the real world in the next 30 days. A higher value indicates a greater likelihood of exploitation.
The Percentile indicates how much higher this vulnerability's EPSS score is compared to all other vulnerabilities in the EPSS database. For example, a percentile of 0.90 (90%) means that 90% of vulnerabilities have an EPSS score equal to or lower than the current one.
*Data updated as of: 2026-09-22
The CISA KEV Catalog lists vulnerabilities that have been actively exploited in the real world. If a CVE is present in this catalog, it indicates that the threat is immediate and mitigation should be a top priority.
CVE CVE-2026-19806 is not present in the CISA KEV Catalog. This indicates that it is not currently classified by CISA as an actively exploited vulnerability.
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