
Australia: Microsoft accused of deceptive practices in Microsoft 365 renewals
Australia’s competition watchdog, the ACCC, said subscribers to Microsoft 365 Personal and Family plans were being asked to pay higher prices for Copilot or cancel their subscriptions. According to the ACCC, this information was false or misleading because there was a third, undisclosed option for subscribers, who could keep their existing “classic” plan without Copilot or the price markup. With the integration of Copilot, prices increased from $109 to $159 for the Personal plan and from $139 to $179 for the Family plan. “Following a detailed investigation, we will argue in court that Microsoft deliberately omitted reference to the Classic plans in










